COVID-19
FAQ

  1. What are the safety procedures at Medicover Hospital? At Medicover, we follow the epidemiological safety procedures and recommendations of the Ministry of Health and the Chief Sanitary Inspectorate (GIS). Every person entering the hospital – both patients and staff – goes through a double triage, i.e. an initial epidemiological health assessment. Our staff is equipped with the necessary personal protective equipment. Antibacterial gels are also available in bathrooms, social rooms and corridors. In addition, we have implemented additional disinfection and cleaning procedures – all handles, soap dispensers, buttons in elevators, etc. are regularly cleaned. We also regularly organise trainings in which we provide the latest information on the current recommendations of the Ministry of Health and the Chief Sanitary Inspectorate, as well as paths of conduct.
  2. Why is patient isolation so important? In the current epidemiological situation every hospital is required to ensure the safety of patients already hospitalised, as well as newly admitted patients and the safety of medical staff. Reducing the number of people passing throughhospital departments, as well as isolating the patients currently in the ward significantly reduces the risk of spreading the virus.
  3. Are the patients on the maternity ward safeguarded? Patients in the maternity ward at Medicover Hospital stay in single rooms with access to personal bathrooms. The rooms are equipped with antibacterial gels and regularly disinfected, and any contact between patients is limited as much as possible. Every person entering the hospital – both patients and staff – goes through a double triage, i.e. an initial epidemiological health assessment. We understand that no one can replace a loved one, but our midwives take very good care of our expected mothers, ensuring their safety, comfort and well-being.
  4. Is it possible to conduct a qualification appointment via telemedicine and conclude a delivery contract electronically? We are working on making this possible in order to meet the needs of patients in this particular situation and in connection with the restrictive recommendations of the Ministry of Health and the Chief Sanitary Inspectorate regarding the safety of pregnant patients. We will inform you immediately on any new rules for signing contracts and any changes to the qualification process on our website.
  5. Can the entire qualification process for delivery be carried out remotely? We’re working to enable you to sign the contract remotely. We are currently proposing to sign the contract at the first CTG, which is necessary to fully check the child’s health. Such examination must be carried out at the centre after making an appointment and following all necessary safety measures.
  6. Why cannot a pregnant woman come to the hospital together with an accom­pany­ing person? In accordance with the recommendations of the Ministry of Health, Chief Sanitary Inspector and national consultants in the field of obstetrics, gynaecology and perinatology as of 20 March 2020, visits at wards and partner births are suspended. This is to minimise the possibility of COVID-19 infection spreading and to minimise virus transmission in the environment. For more on the recommendations, please visit the Ministry of Health’s website:
    https://www.gov.pl/web/zdrowie/zalecenia-dla-kobiet-w-okresie-okoloporodowym-w-zwiazku-z-zakazeniami-sars-cov-2
  7. Why can’t a partner accompany the woman during childbirth? Currently, the primary objective of each hospital, in accordance with the recommendations of the Ministry of Health and the Chief Sanitary Inspectorate, is to increase the level of safety by limiting visits and contacts with patients in hospital. The presence of additional people during childbirth increases the epide­miolo­gical risk and can result in serious consequences not only for the future parents, but also for our medical staff and other patients treated at the hospital.
  8. Is the hospital staff tested? Every day before entering the hospital, our hospital staff undergoes a double triage, i.e. an epidemiological health assessment.Employees are equipped with personal protective equipment: masks, aprons, goggles, visors and disposable gloves. Antibacterial gels are available in bathrooms, social rooms and corridors. In addition, we have implemented additional disinfection and cleaning procedures – all handles, soap dispensers, buttons in elevators, etc. are regularly cleaned. We also regularly organise trainings in which we provide the latest information on the current recommendations of the Ministry of Health and the Chief Sanitary Inspectorate, as well as procedures to follow during an epidemic.

How to 
reach us

Map
with directions
to Medicover
Hospital

Patients using public transport may reach us by bus No. 217 and No. 522.
The bus stop (Branickiego) is located approx. 50 m from the Hospital.
GPS 52,15513 N, 21,07863 E, 52’9’18 N, 21’4’43 E

Dear Patients,
we would like to inform you that the three-level car park located opposite the entrance to the Hospital has narrow passages. Therefore, it can be difficult to manoeuvre (especially larger vehicles). In this situation, we recommend to use the external car park, which has 117 parking spaces and is located at the back of the building.

Call us at 500 900 900
or fill out the form

    ** If you click “Check all the consents below”, all consents will be checked automatically. You can also check or uncheck each consent separately.

    • I agree to the processing of my personal data provided by me by Medicover Sp. z o. o, Al. Jerozolimskie 96, 00-807 Warsaw in order to market its own products and services, including through profiling/sending marketing materials.
    • I agree to receive from Medicover Sp. z o. o., Al. Jerozolimskie 96, 00-807 Warszawa and the companies of Medicover Polska, the commercial and marketing information with the use of telecommunication terminal equipment and so-called automatic calling systems. I select the following form of communication via electronic messages (e-mail, SMS/MMS, Internet services, including social networks, push notifications).
    • I agree to receive from Medicover Sp. z o. o., Al. Jerozolimskie 96, 00-807 Warszawa and the companies of Medicover Polska, the commercial and marketing information with the use of telecommunication terminal equipment and so-called automatic calling systems. I select the following form of communication via voice calls (telephone calls, IVR voice messages).
    • I agree to the processing of my personal data provided by me by Medicover Sp. z o. o, Al. Jerozolimskie 96, 00-807 Warsaw, for the purpose of marketing the products and services of Medicover Poland entities, including through profiling/sending marketing materials.

    * required fields

    Basic information concerning the processing of personal data for marketing purposes

    • Data controller: Medicover Sp. z o. o, Al. Jerozolimskie 96, 00-807 Warszawa
    • Purposes of processing: marketing of own products and services [including profiling]; marketing of products and services by Medicover Poland [including profiling]
    • Legal basis for data processing: Your consent
    • Rights related to data processing: the right to withdraw one’s consent for the processing of personal data; the right to access one’s personal data; other rights mentioned in the detailed information on data processing
    • Data recipients: Entities processing personal data on behalf of Medicover Sp. z o. o

    Detailed information on data processing Information clause

    We are in constant contact
    500 900 900

    Contact

    Find out more
    tel. 500 900 900

    Emergency
    – assistance in emergencies
    tel. 500 900 901

    Address

    Szpital Medicover (Medicover Hospital)

    al. Rzeczypospolitej 5
    02-972 Warszawa
    (Miasteczko Wilanów)